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Shipping & Returns Policy for Printify-Fulfilled Products

Please note that all products fulfilled by Printify are made to order and produced by third-party print providers. Because of this, returns and exchanges are not accepted unless there is a defect in the product or it was damaged during shipping.

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Please read the following carefully:

  • Production Time: Items typically take 2–7 business days to be created before they are shipped.

  • Shipping Time: Delivery times vary depending on your location but generally range from 5–15 business days after production.

  • Tracking: A tracking number will be provided once your item has shipped.

  • Returns/Exchanges: Since these products are custom-made for each order, I cannot offer returns or exchanges for wrong sizes, buyer’s remorse, or address errors.

  • Damaged or Defective Items: If your item arrives damaged or with a printing defect, please contact me within 7 days of receiving your order with a photo of the issue. I will work with Printify to arrange a replacement or refund.

 

By placing an order, you acknowledge and agree to these terms. 

 

Thank you for supporting small businesses and made-to-order art!

xo Thistle & Paw

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